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Emails from the Surrey Pathway Management System

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Add Surrey and the Surrey Player Registration System "from" addresses to your Safe Senders list.

Some Internet Service Providers provide spam filters to ensure that you only get emails you want to receive. Some of these spam filters may classify genuine Surrey emails as spam and you risk not seeing them. You can minimise this by following the suggestions below and using the 'Alternative Email' field on your parent profile to add a second email address.


If you have a son or daughter in the Surrey DC or AC, you will get emails from:

 

  1. The Surrey Player Registration System. Sent from system@surreyhockey.net
  2. The Surrey Player Pathway administrator. Sent from admin@surreyhockey.com
  3. The coach. Add his or her email as well. Coaches usually make contact for the first time a few days before the first session of the cycle. See below how you can check that you've received an email if you suspect it hasn't arrived in your inbox.


We also keep a copy of every email sent through the Surrey Pathway Management System on your profile. See below how to access these emails.

Accessing your emails on the Surrey Pathway Management System

All emails are sent using the Surrey Pathway Management System. Copies of all emails are stored on your (the parents') personal profile. Read below how to access those emails.

1. Log in at www.surreyhockey.net

2. If an email was sent to you in the last few weeks, you will see a message  on your personal area like this:

Mobile view

A screenshot of a website showing player allocations summary system generated emails and add your child as a player.

Desktop / Laptop View

A screenshot of a website that says view all my recent emails

3. Click on ‘View all my recent emails’ to see all emails sent to you via the  system.

4. If you do not see the ‘recent emails’ message, access the email history  as follows: 

  • Mobile: Click on the Hamburger icon (the 3 stripes on the top left of  the screen), click on ‘General Information’ and then ‘View system emails’.
  • Desktop/Laptop: Click on ‘General Information’ followed by ‘View system emails’.

 

Mobile view

A green screen with a menu that says change details general information view data privacy policy view system emails your change history and log out

Desktop / Laptop View

A screenshot of a web page that says view data privacy policy
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